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Ward Manager Summit: Developing your skills as an Effective Ward Manager

Friday 8 December 2017
De Vere West One Conference Centre, London

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“While the overall leadership culture of the trust is important, often it is the local ward leadership, medical as well as nursing, that is critical to achieving high-quality care.” State of Care in Acute Hospitals, Care Quality Commission, 2nd March 2017

This Summit aims to bring together current and aspiring Ward Managers together to understand current issues and the national context, and to debate and discuss key issues and areas they are facing in practice.

Following National Update sessions looking at the CQC inspection process at Ward Level and what ‘Well-Led” looks like in terms of the Ward Manager role, and an update on Leading Change, Adding Value: implementing the National Framework for Nursing, Midwifery and Care staff at Ward Level, the conference will then focus on key areas including developing your leadership skills, ward manager development, improving patient experience on the ward including always events, improving communication skills at ward level including frontline management of complaints, feedback and concerns, developing ward accreditation for quality and exemplar wards, getting staffing right at ward level and Managing your own ward budgets, finances and resources.

Whether you are currently a Ward Manager, or aspiring to be one, this event provides a unique opportunity to learn from the experiences of other Ward Managers and Nurse Directors to develop your skills as an effective Ward Manager. Through national updates and practical case studies the conference will update Ward Managers on essential issues to enable you to improve practice and leadership at a local level. 

Benefits of attending

This conference will enable you to:

  • Network with Ward Managers, Aspiring Ward Managers and those who support them  
  • Understand the national context including the CQC role in Ward Inspection and National Nursing developments
  • Develop your skills as an Effective Ward Manager    
  • Improve your leadership skills and empower others
  • Learn from established practice in managing and monitoring quality including the development of exemplar wards and ward accreditation
  • Improving communication skills at ward level including frontline management of complaints, feedback and concerns
  • Learn from experienced Ward Managers about how they handle difficult issues, manage workload and work life balance and improve the way they work
  • Develop your local strategy to improve and change the way you think about patient experience
  • Improve your skills in management of ward budgets, finances and resources
  • Self assess and reflect on your own practice
  • Gain CPD accreditation points contributing to professional development and revalidation evidence
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