This one day virtual masterclass will focus will focus on Teams working effectively and productively through civility. In surveys up to 98% of workers have experienced rude behaviour and 99% have witnessed it. 50% has stated that they were treated badly at least once a week. We will look at Civility and it’s association with team relationships and patient safety. We will look at developing teams and relationship building at work. We will look at the positive benefits of working alone and within teams.
The Masterclass is facilitated by Mr Perbinder Grewal, General & Vascular Surgeon. He is a human factors and patient safety trainer. He leads on medical education both locally and nationally. He is a Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh. He has a passion for training and medical education. He is a Module Tutor for the ChM in Vascular Surgery for the University of Edinburgh and Tutor for the ChM in General Surgery for the past 5 years. He has Postgraduate Certificates in Leadership and Coaching.
Key Learning Objectives:
- Define Civility
- Achieve results
- Develop your team
- Develop yourself
- Leading change
Feedback from previous masterclasses facilitated by Perbinder:
“I just wanted to write to thank you for a very interesting and insightful day today. I have thoroughly enjoyed the whole day and will definitely be recommending this training to my senior managers to attend. It has also made me think about myself and how I conduct myself at work and what I can do better, certainly with staff engagement.”
“Best modelling of leadership”
“Brilliant and enlightening”