Find out more about virtual attendance
This one day masterclass will focus on identifying and dealing with bullying and harassment in the workplace. We will look at policies and regulations that need to be in place to protect healthcare staff.
2020 NHS Staff Survey:
The following percentages of staff experienced at least one incident of bullying, harassment or abuse in the last 12 months:
- 26.7% …from patients / service users, their relatives or other members of the public
- 12.4% …from managers
- 18.7% …from other colleagues
Key Learning Objectives include:
- Defining bullying and harassment
- Recognising the problem
- The cost of bullying
- UK law with regards bullying in the workplace
- Risk assessment
- Policy creation
- Behavioural contracts
- How to handle complaints
- Counselling for victims and bullies
All Medical and Non-medical Staff should attend. This masterclass is aimed at Clinical Staff and Team Leads.
The course is facilitated by Perbinder Grewal, a General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner; leads on medical education both locally and nationally; Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh; formerly lead for e-learning for healthcare for the Royal College of Surgeons of England; experienced trainer and coach who uses new insights to develop patient safety, staff engagement and psychological safety; has Postgraduate Certificates in Leadership and Coaching. Linkedin: www.linkedin.com/in/perbindergrewal
Feedback from previous masterclasses facilitated by Perbinder includes: “Perbinder is very insightful in the way he talks about all the specified topics like Motivation, Psychological Safety, Workplace cultures, Resilience, Mental Toughness and how that can all be connected to each other in relation to changing staff behaviours and attitudes"