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Handling Concerns about Fitness to Practise: Managing Complaints and Concerns about Nurses and supporting Nurses in Difficulty

Friday 25 January 2019
De Vere W1 Conference Centre, London

Handling Concerns about Fitness to Practise: Managing Complaints and Concerns about Nurses and supporting Nurses in Difficulty
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Follow the conference in Twitter #fitnesstopractise

The conference will support you to improve processes and practice with regard to handling complaints and concerns about nurses and midwives in light of the NMC new approach to fitness to practise which was launched in September 2018. The conference will include national developments and case studies from experienced Directors of Nursing at NHS Trusts on how to effectively manage complaints or concerns about nursing practice whilst supporting the nurse involved and ensuring patient safety. The conference will update delegates on the revised NMC fitness to practise procedures which put more emphasis on local resolution.

“We’re at a turning point for fitness to practise…The changes we’re making are about putting people at the centre of fitness to practise... We’re committed to pushing forward these improvements and shaping a new future for fitness to practise.” Philip Graf Council Chair Nursing and Midwifery Council 2018

“Our new approach to fitness to practise builds on improvements we’ve already made to the way we investigate concerns about nurses and midwives, which we believe will help us to protect the public in a fairer, more effective, proportionate and consistent way.” NMC 2018

“Employers should act first to deal with concerns about a registrant’s practice, unless the risk to patients or the public is so serious that we need to take immediate action.” NMC  2018

“There’s no reason for us to get involved in something if an employer knows what the issues are and is working with the nurse and midwife to put things right”  Matthew McClelland, director of fitness to practise at the NMC, September 2018, Nursing Times

“Our new approach puts people at the heart of what we do and encourages a culture of openness and honesty. This is the best way for nurses, midwives and the wider health and care system to learn from mistakes and prevent them from happening again….If we can get to a culture where people are willing to be open about what’s gone wrong that helps patient safety.” Matthew McClelland, director of fitness to practise at the NMC, September 2018, Nursing Times

“We’ll work more closely with employers so that as many issues as possible can be resolved quickly and effectively at a local level. We’ll give greater consideration to the context in which incidents occur, because we know that nurses and midwives face complex issues and pressures every day.” NMC 2018

This conference will enable you to:

  • Network with colleagues who are working to improve the management of concerns about a nurse or midwifes practise
  • Reflect on national developments including understanding the implications of the new NMC fitness to practise process
  • Learn from outstanding practice in supporting nurses in difficulty
  • Improve the way your identify and investigate complaints and concerns about nurses
  • Understanding what can be managed at a local level and what needs to go to the NMC
  • Develop your skills in investigating concerns whilst ensuring patient safety and adherence to disciplinary and legal aspects of any investigation
  • Understand how it feels to be a subject of a performance or fitness to practise concern
  • Explore contextual factors surrounding mistakes at each stage of decision-making process
  • Develop your skills in supporting nurses who have a physical or mental health issue including work related stress
  • Identify key strategies for remedial action
  • Self-assess and reflect on your own practice
  • Gain CPD accreditation points contributing to professional development and revalidation evidence

100% of delegates at our previous conference on this subject would recommend it to a colleagues

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