Lisa Hollins, Director of Innovation Delivery at NHSX has blogged about a new toolkit for new models of outpatient care which includes case studies showcasing patient pathways which, in different ways, are being transformed with the use of technology.
“The delivery of NHS outpatient services is substantial in scale and complexity. From simple single outpatient appointments to pathways that cut across different clinical settings and multiple diagnostic services over many years – there is the potential to redesign and improve. There are many opportunities from supporting patients to manage their conditions, to streamlining the booking process, to delivering digital pathways in their entirety. Examples of all of these have been successfully implemented.”
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