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Quality Summit 2018 Meeting and Measuring Progress against the CQC Quality Ratings

Friday 14 September 2018
De Vere West One Conference Centre, London

Quality Summit 2018 Meeting and Measuring Progress against the  CQC Quality Ratings
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“Quality has improved overall, but there is too much variation and some services have deteriorated” Care Quality Commission, State of Care Report October 2017

“Future quality is precarious as the system struggles with increasingly complex demand, access and cost. The efforts of staff have largely ensured that quality of care has been maintained – but staff resilience is not inexhaustible, and some services have begun to deteriorate in quality.” Care Quality Commission, State of Care Report October 2017

This National Quality Summit focuses on meeting and measuring progress against the CQC Quality Ratings. The conference aims to bring together clinicians and managers leading on quality improvement to understand current issues and the national context, and to debate and discuss key issues and areas they are facing in practice in meeting the CQC Quality Ratings. Through case studies from organisations that have been rated outstanding and extended interactive sessions the event will support you to both measure, monitor and meet the standards, and develop the leadership skills and culture to ensure continuous quality improvement. The conference will also look at future developments including how the CQC’s trust-level quality ratings (ie safe, caring, effective, responsive and well-led) will combine with NHS Improvement’s Use of Resources rating to produce an overall trust-level rating, and how to measure quality across services and organisations.

“Quality is complex and cannot be measured easily. We have found that trusts often rely on too few metrics to assure themselves about the quality of their services. Overarching measures, such as mortality rates, can be misleading. Although high mortality rates can be a useful indicator that there may be a problem, we have also seen trusts taking false assurance from apparently favourable figures. Trusts that are vigilant about quality look at a range of measures and use them as a driver for improvement.” Care Quality Commission 2017

This conference will enable you to:

  • Network with colleagues who are working to measure, monitor and improve quality
  • Learn from outstanding practice in the measurement and surveillance of quality
  • Reflect on the perspectives of organisations which the CQC has rated as outstanding
  • Get up to date with national developments in quality measurement
  • Reflect on how you can translate the CQC Quality Ratings into improving frontline services
  • Understand how to work with staff to drive improvement and reduce variation
  • Identify key strategies for changing the way we think about patient experience 
  • Self assess and expand your skills in quality improvement leadership
  • Understand how to measure and improve quality across services and organisations
  • Gain cpd accreditation points contributing to professional development and revalidation evidence

100% of delegates at the last conference on this subject would recommend the event to a colleague

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