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CARING: How to achieve CQC outstanding using Key Lines of Enquiry and CQC Ratings

Wednesday 28 Sep 2022

VIRTUAL, Online

Find out more about virtual attendance

Follow the masterclass on Twitter #CQCOutstanding

This one day masterclass is part of a series of masterclasses focusing on how to achieve outstanding CQC ratings. In this masterclass we will focus on how to use the CQC framework to assess how Caring your service is. We will look at Key Lines of Enquiry (KLoE) and CQC ratings and we will explore services which received outstanding ratings and work. Through small breakout groups we will work with you to assess your service and understand how to practically implement changes to ensure your organisation can move towards demonstrating an outstanding caring service. The masterclass is aimed at Clinical Staff, Team Leads and Senior Management.

Discount for attending all five CQC Outstanding Series masterclasses: £295+VAT per masterclass or, £1180+VAT for all five.

“Caring: staff involve and treat you with compassion, kindness, dignity and respect.”

Care Quality Commission 2021

Key Learning Objectives:

  • Understanding CQC requirements and expectations around Caring
  • Is your service caring? Measuring caring
  • Improving kindness, respect and compassion
  • Increasing the involvement of people in decisions about their care
  • Measuring and promoting privacy and dignity
  • Training and educating frontline staff in delivering a caring culture
  • Reflect on your service and what improvements can be made
  • Supports CPD professional development and acts as revalidation evidence. This course provides 5 Hrs training for CPD subject to peer group approval for revalidation purposes

The course is facilitated by Perbinder Grewal, a General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner; leads on medical education both locally and nationally; Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh; formerly lead for e-learning for healthcare for the Royal College of Surgeons of England; experienced trainer and coach who uses new insights to develop patient safety, staff engagement and psychological safety; has Postgraduate Certificates in Leadership and Coaching. Linkedin: www.linkedin.com/in/perbindergrewal

Feedback from previous masterclasses facilitated by Perbinder includes: “Perbinder is very insightful in the way he talks about all the specified topics like Motivation, Psychological Safety, Workplace cultures, Resilience, Mental Toughness and how that can all be connected to each other in relation to changing staff behaviours and attitudes"

Facilitated by:

Mr Perbinder Grewal

General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Enquire
Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

Full Series 5 Masterclasses

£1180.00

(£1,416.00)

Virtual Training

£295.00

(£354.00)

(Prices in brackets include VAT)

Discounts

Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

Supporting Organisations

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