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CARING: Achieving CQC Outstanding under the New Single Assessment Framework

Thu, 21 Mar 2024

Virtual, Online

Follow the conference on X #CQCOutstanding

The CQC have now confirmed that although moving to a single assessment framework they will still use the five key questions (safe, effective, caring, responsive and well-led) and four-point ratings scale (outstanding, good, requires improvement and inadequate). (CQC July 2022)

This series of masterclasses will update delegates on CQC developments under the single assessment framework and the key questions, quality statements and evidence categories.  Each masterclass focuses on the five key areas: Caring, Effective, Responsive, Safe and Well Led, to assess how your service is performing. The masterclass is aimed at Clinical Staff, Team Leads and Senior Management. 

Discount for attending all five CQC Outstanding Series masterclasses: £295 + VAT per masterclass or, £1,180 + VAT for all five.

“Caring: staff involve and treat you with compassion, kindness, dignity and respect.”

Care Quality Commission 2021

Key Learning Objectives:

  • Understanding CQC requirements and expectations around Caring

  • Is your service caring? Measuring caring

  • Improving kindness, respect and compassion

  • Increasing the involvement of people in decisions about their care

  • Measuring and promoting privacy and dignity

  • Training and educating frontline staff in delivering a caring culture

  • Reflect on your service and what improvements can be made

  • Supports CPD professional development and acts as revalidation evidence. This course provides 5 Hrs training for CPD subject to peer group approval for revalidation purposes

Networking Group: Share your experiences and challenges preparing for CQC inspection and delivering Outstanding Care by joining the Achieving CQC Outstanding Networking group for clinicians and managers driving quality improvement.

Facilitated by:

Sarah Knight

Legal Director
Weightmans LLP

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

Virtual NHS, Schools, Care and Public Sector



Full Series 5 Masterclasses



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

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