This one day masterclass will focus on how to use Emotional Intelligence to improve workplace relationships, developing empathy, kindness and personal well-being
Emotional Intelligence is our mind’s ability to perceive, manage, and express emotions effectively in real life. Like I.Q., emotional intelligence varies from one person to another. While some people are gifted by birth in the way they understand and deal with people, others may need help to build their emotional skills.
Developing your emotional intelligence will also make you more understanding towards others and be able to build their trust in you. You will learn to make effective and psychologically safe decisions, to increase creativity, performance and demonstrate the strength of an emotionally intelligent leader.
All Clinical Staff and Team Leads should attend.
The originators of emotional intelligence defined it as: “the ability to monitor feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action…” and “…to perceive, express and assimilate emotion, understand and reason with emotion and regulate emotion in the self and others.”
Key Learning Objectives:
Learn, feel and understand your emotional intelligence to see the bigger picture
Understand emotional intelligence and relational intelligence to enhance the felt experience
Explore how emotional intelligence and an enquiring mind minimizes conflict, supporting happiness, kindness and fulfillment.
Uncover your own emotional intelligence to increase well-being and positive psychology for you and colleagues