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Supporting and Improving Communication in End of Life Care

Wed, 25 Sep 2024

Virtual, Online

Follow the conference on X #EOLCommunication

This conference focuses on improving communication in end of life care and will highlight best practice in individualised advance care planning. We will explore the findings of the National Audit of Care at the End of Life 2022/23 Report and focus on key areas where improvements are needed, such as involving patients in their care, meeting the needs of family members and how we respond to the possibility of imminent death. We will also discuss the challenges of talking about death and why overcoming the taboo can benefit everyone. This conference will also look at how technology is being used to improve end of life care communication, and how that has changed since the pandemic.

“A quarter of cases had a documented discussion about the extent to which the patient wished to be involved in their care, while 62% had no discussion documented but a reason recorded. This suggests earlier action is required once uncertain recovery is identified, to avoid missed opportunities to involve patients and those important to them.”

National Audit of Care at the End of Life 2022/23 Report

“Open and honest communication with families and others close to the dying person is crucially important to high quality end of life care. Guidance references the need for staff to actively seek to communicate with the dying person and those important to them, check the person’s understanding of the information and to document this.”

National Audit of Care at the End of Life 2022/23 Report

This conference will enable you to:

  • Network with colleagues who are working to improve communication and collaboration with end of life care patients and their families

  • Reflect on national developments and learning from findings in the National Audit of Care at the End of Life 2022/23 Report

  • Understand how to support patients with decisions about their treatment and care

  • Improve communication with families and loved ones when a patient is dying

  • Learn how to implement a staff culture that prioritises care, compassion and dignity

  • Ensure staff have the training they need to deliver end of life care with confidence 

  • Reflect on the progression of using technology to improve communication in end of life care

  • Understand how you can improve communication with the dying person and ensure the patient is aware of their condition

  • Ensure consistency in communication with family and loved ones, keeping them well informed, involved and treated with compassion

  • Support those important to the dying person through bereavement

  • Self assess and reflect on your own practice

  • Support CPD professional development and act as revalidation evidence. This course provides 5 Hrs training for CPD subject to peer group approval for revalidation purposes

Exhibition & Sponsorship Packages

This conference offers a valuable opportunity for industry suppliers to personally meet with their target audience where they will have time to talk and demonstrate the benefits of their products. High quality specialist audiences make having a presence at our events a highly targeted and cost effective marketing channel.

Why Exhibit?

Having a presence at this event will give you the opportunity to:

  • Demonstrate your product, system or service
  • Network and engage with your key audience  
  • Generate new business leads
  • Gain exposure for your brand and raise the profile of your organisation
  • Understand the current needs of your audience and challenges they’re facing
  • Update your knowledge of national policy and local developments  


Contact Sarah Jane for exhibition and sponsorship prices, or to discuss a tailored package to suit your needs and budget.

Fee Options

Virtual NHS, Schools, Care and Public Sector



Virtual Voluntary sector & charities



Virtual Commercial organisations



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

Supporting Organisations

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