This course will explore the Single Assessment Framework – quality statement for the WELL LED key question – Governance, management and sustainability. We will also look how care providers can clearly evidence that they have embedded governance into every part of their service. We will explore the roles and responsibilities of key managers in a social care service. We will also look at business continuity planning and quality assurance.
Good governance is at the heart of good service provision. The most often breached regulation by CQC registered services is Regulation 17 – Governance. These breaches occur for a number of reasons including the lack of oversight, poor quality assurance measures, ill-defined roles and responsibilities all leading to poor quality non-compliant care provisions. A breach of Regulation 17 does not go alone, it is usually accompanied by a breach of other regulations the most common being Reg 9- person centred care, Reg 12 Safe care and treatment and Reg 19 Staffing.
This masterclass has been designed to explore all of these issues and provide tips and tools to embed governance into practice. We will explore the key components of good governance and how to evidence to the CQC that your governance is compliant and effective.
This masterclass will enable you to:
Define what governance is
Discuss the systems and processes that underpin governance
Define roles and responsibilities of NI and RM
Explore robust business continuity
Develop continuous improvement plans
Explore how we can learn when things go wrong
Embed quality assurance into practice and use it to drive improvements
Explore data security especially that associated with digital systems
Use CQC notifications to evidence good governance
Who should attend?
CQC registered social care services, Nominated Individuals, Registered Managers, Care Providers, Deputy Managers, Clinical Leads and Senior Staff
About the Facilitator
Tim has worked in the social care sector since 1987 and various roles which include; adult family placements (now shared lives), support worker, Registered Manager and Responsible Individual. Since 2008 Tim has been a trainer and consultant in the social care sector and delivers training on a wide range of subjects for local authorities and care providers. Tim also provides a consultancy service which includes; service audits (mock inspections), mentoring for Registered Managers and Providers, strategic advice and support. Tim is a regular chair and presenter at conferences and events for the social care sector and has authored many articles for the care sector publications. Tim provides practical real-world advice and support designed to enable care providers and their team to deliver great care and support to enhance the lives of the people who use our services.
NOTE: Whilst this masterclass has been designed for CQC registered social care services and the Single Assessment Framework, much of the content is equally valid for Ofstead registered children’s homes and CIW registered social care services in Wales. People from such services who choose to join the masterclass will have to accept that the legislation and regulatory framework referred to will be that for CQC registered services.