Effective team performance doesn't happen by accident. It requires clear expectations, meaningful feedback, and leaders who know how to bring out the best in their people.
This practical online course equips managers and team leaders with the skills and confidence to manage performance effectively, address challenges constructively, and create an environment where individuals and teams can thrive.
Whether you are leading an established team or stepping into a management role for the first time, you will leave with practical tools and techniques that can be applied immediately in the workplace.
By the end of the session you will be able to:
Practise setting goals and objectives which can be used as performance measures
Recognise how mind-set/internal dialogue can affect the conversation and identify strategies to manage these
Know how to diagnose causes of underperformance so that the best remedial action is taken
Be able to effectively prepare, structure and deliver an underperformance conversation knowing the best vocabulary to use (and what to avoid)
Be aware of the behavioural expectations of managers in these situations and explore how to adapt appropriately
Who Should Attend?
- Managers and team leaders
-Supervisors and department heads
-HR professionals
-Newly appointed managers
- Anyone responsible for improving team performance and productivity
High-performing teams are the foundation of successful organisations. Investing in your ability to manage performance effectively can improve engagement, productivity, retention, and results across your organisation.
Book your place today.
