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Monitoring and Improving Outcomes in Care Homes

Mon, 28 Oct 2024

Virtual, Online

This course will explore the Single Assessment Framework – quality statement for the EFFECTIVE key question – Monitoring and improving outcomes. We will look at the key elements of how to define, write, measure and analyse outcomes. We will also look how to use outcomes data to drive continuous improvement

Outcomes refer to the impacts and end results of services on people who use care services. Outcomes are not services or resources. Outcome based commissioning became fashionable in the 1990’s and yet over 30 years later care providers and their staff have not fully embedded outcomes into the process of meeting peoples needs and preferences. Outcomes are often written in a way which is vague, unmeasurable or even about what the care service wants not what the person wants. None of these approaches are consistent with the regulations about person centred care the ethos of which is to put people at the heart of their care and treatment.

Outcomes if written well provide a tremendous opportunity for care providers to use the data to analyse the effectiveness of their care provision and embed continuous improvement into practice.

This masterclass has been designed to explore all of these issues and provide tips and tools to embed outcomes into your care planning and service improvement processes.

This masterclass will enable you to:

  • Understand what outcomes are

  • Define outcomes that matter to people

  • Explore the types of outcomes

  • Write awesome outcomes

  • Explore how to measure outcomes on a personal and service level

  • Use outcomes in care plan reviews

  • Use outcomes to drive improvement

  • Act when outcomes are not met

Facilitated by:

Mr Tim Dallinger

Ex-care Provider, Trainer, Consultant, Conference Speaker, Author
Social Care Consultants Ltd

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

Virtual Training



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

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