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Quality Improvement Methods and Tools: PDSA Cycles

Fri, 9 Feb 2024

Virtual, Online

Deep dive into QI methods and Tools with examples. 

This one day masterclass will focus on Quality Improvement Methods with a specific focus on PDSA Cycles, Statistical Process Control, Driver diagrams and Appreciative Inquiry.
These 4 QI Tools are the ones most commonly used in healthcare and we will look into how to use these methods using examples and small group sessions. 

All Clinical Staff and Team Leads should attend.

Using PDSA cycles enables you to test out changes on a small scale, building on the learning from these test cycles in a structured way before wholesale implementation. This gives stakeholders the opportunity to see if the proposed change will succeed and is a powerful tool for learning from ideas that do and don’t work. This way, the process of change is safer and less disruptive for patients and staff. When to use it when planning any improvement or change to work processes, it is essential to know what you want to achieve, how you will measure improvement and to be explicit about the idea to be tested. You may not get the results you expect so it is safer and more effective to test out improvements on a small scale before implementing them across the board.

NHS England and Improvement 2021

Key Learning Objectives:

  •  PDSA

  • Statistical Process Control

  • Driver Diagrams

  • Appreciative Inquiry

  • Human Factors

  • Bias

Quality is never an accident. It is always the result of intelligent effort.

John Ruskin

Quality is not an act, it is a habit.


Quality means doing it right when no one is looking.

Henry Ford

Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.

Steve Jobs

Facilitated by:

Mr Stephen Ashmore

Clinical Audit Support Centre

Ms Tracy Ruthven

Clinical Audit Support Centre Ltd

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

Virtual NHS, Schools, Care and Public Sector



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

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