{{ item.label }}: {{ item.title }}

Quality Improvement Methods and Tools: PDSA Cycles

Wednesday 14 Sep 2022


Find out more about virtual attendance

Deep dive into QI methods and Tools with examples. 

This one day masterclass will focus on Quality Improvement Methods with a specific focus on PDSA Cycles, Statistical Process Control, Driver diagrams and Appreciative Inquiry.
These 4 QI Tools are the ones most commonly used in healthcare and we will look into how to use these methods using examples and small group sessions. 

All Clinical Staff and Team Leads should attend.

Using PDSA cycles enables you to test out changes on a small scale, building on the learning from these test cycles in a structured way before wholesale implementation. This gives stakeholders the opportunity to see if the proposed change will succeed and is a powerful tool for learning from ideas that do and don’t work. This way, the process of change is safer and less disruptive for patients and staff. When to use it when planning any improvement or change to work processes, it is essential to know what you want to achieve, how you will measure improvement and to be explicit about the idea to be tested. You may not get the results you expect so it is safer and more effective to test out improvements on a small scale before implementing them across the board.

NHS England and Improvement 2021

Key Learning Objectives:

  •  PDSA
  • Statistical Process Control
  • Driver Diagrams
  • Appreciative Inquiry
  • Human Factors
  • Bias

Quality is never an accident. It is always the result of intelligent effort.

John Ruskin

Quality is not an act, it is a habit.


Quality means doing it right when no one is looking.

Henry Ford

Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.

Steve Jobs

The course is facilitated by Perbinder Grewal, a General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner; leads on medical education both locally and nationally; Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh; formerly lead for e-learning for healthcare for the Royal College of Surgeons of England; experienced trainer and coach who uses new insights to develop patient safety, staff engagement and psychological safety; has Postgraduate Certificates in Leadership and Coaching. Linkedin: www.linkedin.com/in/perbindergrewal 

Feedback from previous masterclasses facilitated by Perbinder includes“Perbinder is very insightful in the way he talks about all the specified topics like Motivation, Psychological Safety, Workplace cultures, Resilience, Mental Toughness and how that can all be connected to each other in relation to changing staff behaviours and attitudes"

Facilitated By:

Mr Perbinder Grewal

General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

Virtual Training



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

Compassionate Leadership in Healthcare
Choice of Dates
Developing Civility in Teams
Wednesday 5 Oct 2022
Clinical Leadership Masterclass
Tuesday 8 Nov 2022
Leadership Series: Coaching & Mentoring
Thursday 10 Nov 2022
Pursuit of Safety Culture Excellence
Monday 13 Mar 2023

Browser unsupported

You’re using an unsupported browser.

This website uses the latest web technology and your browser doesn't support those technologies at this time.

Please update to Chrome, Firefox, Edge or Safari (on Mac) to view the full experience.