{{ item.label }}: {{ item.title }}

THE BE HUMAN MODEL Developing Emotional Resilience And Guarding Against Compassion Fatigue

Fri, 10 May 2024

Virtual, Online

Training to support those attending to understand how self compassion links into empathically focused work and thinking, to build emotional resilience, personal awareness and a mindset focused on positive psychology and self care.

Working in any organisation or profession communicating with and impacting on others, often in vulnerable positions, requires an empathetic approach, and true understanding of why empathy is so important. Working with vulnerable people and managing often traumatic situations however, can create secondary trauma, on top of other work pressures and personal life challenges, impacting on empathic ability, as well as personal well-being and resilience.

Covering subject matters such as leadership, complaints, incidents, inquests, staff well-being, resilience, managing adversity and communication, CCET prides itself on humanising policies, processes and practices for staff and those that use their services. CCET’s philosophy is simple, support individuals to understand vulnerability in themselves and others to help prevent psychological harm, and do this in a thought provoking, humorous, supportive and motivational way for long term learning.

This training programme has been developed drawing on the BE HUMAN Model. CCET’s approach is one of the view that if resilience was just a set of skills, we would all be doing these, all the time. Taking the approach that resilience is not about never struggling, but being able to recognise when we are and the ability to recover as quickly as possible. The facilitator, Carolyn Cleveland, shares with candour and honesty how adversity and traumatic life events can impact on our coping abilities, and how we view ourselves, to set the scene for exploring resilience and avoid care fatigue. Using CCET’s Funnel of Life Model and Optimum Self Model, realistic knowledge, self acceptance, and skills are explored to support people with managing adversity, resilience and self compassion, to build confidence in why sometimes we find managing our own emotional well-being and empathy for others, hard, and how we can help ourselves.

Key Learning Objectives

  • Learn how the ‘Funnel of Life’ can impact on our resilience, and how our emotions influence us.

  • Explore the foundations of resilience, to provide realistic supportive skills.

  • Develop knowledge of how intertwined long term empathic energy and well-being really are, to understand not only the benefit of resilience for ourselves, but for others too.

  • Recognise and identify secondary trauma and understand the difference between secondary traumatic stress and burnout.

  • Develop your positive psychology and self-care, to manage adversity, recognising the importance of re-framing situations and recognising our successes.

  • Learn the benefit of identifying your emotions and thoughts and expressing them, and how this supports we-being. Along with the vital importance of laughter.

Facilitated by:

Carolyn Cleveland

C & C Empathy Training Ltd

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

Virtual NHS, Schools, Care and Public Sector



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

Browser unsupported

You’re using an unsupported browser.

This website uses the latest web technology and your browser doesn't support those technologies at this time.

Please update to Chrome, Firefox, Edge or Safari (on Mac) to view the full experience.