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Aimed at Clinicians and Managers, this national virtual conference will provide a practical guide to human factors in healthcare, and how a human factors approach can improve patient care, quality, process, and safety.
The conference delves into integrating human factors into healthcare systems and processes, clinical decision making, healthcare system design, quality of patient experience, medication safety, and workload, fatigue, and stress management. Throughout the day there will be interactive sessions, small breakout groups, and collaborative exercises, fostering a dynamic learning experience.
“There is a developing role for human factors professionals and staff with appropriate human factors knowledge in roles across healthcare to ensure that the principles of safe design are embedded, recognised and applied to address safety issues and subsequent harm.”
Healthcare Services Safety Investigations Body
“What are Human Factors in healthcare? Enhancing clinical performance through an understanding of the effects of teamwork, tasks, equipment, workspace, culture and organisation on human behaviour and abilities and application of that knowledge in clinical settings”
NHS England
“Patient safety incidents are usually signs of underlying systemic issues… Action singling out an individual is rarely appropriate.”
NHS England, Being fair tool, 9 May 2025
This conference will enable you to:
Network with colleagues who are working to embed a human factors approach
Learn from outstanding practice in using human factors and ergonomics to improve patient safety and quality
Reflect on national developments and learning including the patient safety syllabus and the role of human factors within the new Patient Safety Incident Response Framework (PSIRF)
Understand the tools and methodology
Develop your skills in training and educating frontline staff in human factors
Understand how you can improve patient safety incident investigation by using a human factors approach
Learn from case studies demonstrating the practical application of human factors to improve patient care and safety
Understand the role of human factors in improving culture and delivering psychological safety
Self assess and reflect on your own practice
Supports CPD professional development and acts as revalidation evidence. This course provides 5 Hrs training for CPD subject to peer group approval for revalidation purposes
“PSIRF promotes a system-based approach to learning from patient safety incidents. A system-based approach uses tools and methods which draw on a scientific discipline called Human Factors or Ergonomics”
Investigating under the Patient Safety Incident Response Framework (PSIRF) October 2025