COURSE OUTLINE
This masterclass is aimed at all Clinical Staff, Leaders and Managers, and Aspiring Leaders and Managers, Policy makers and Board members and has been specifically designed with you in mind. Providing deep insights into how we are all change makers in our respective roles. Supporting you to bring about the necessary changes that our world now demands of us and doing this together. This virtual one day masterclass, facilitated by Christine Steel, will focus on raising awareness of how each individual has an enormous impact on the effectiveness of their colleagues, teams, and organisation, and ultimately the success of the healthcare profession in serving their patients. With the ever growing demands and expectations on leaders and managers coming fast and furious in this post pandemic world, it is paramount to acknowledge the need for a two way communication highway throughout the organisation.
PROGRAMME OUTLINE
To provide healthcare professionals with the knowledge and skills to ensure they are equipped to bring out the best in themselves and in others. Optimizing staff engagement through developing strategies and techniques to empower staff and to build effective teams, resulting in enhanced patient safety, and reduced medical errors. Understand and utilise effective communication strategies that are crucial in cultivating a culture that is built on trust, mutual respect, and an environment that fosters feeling psychologically safe. Appreciate the profound impact that open communication has on building a collaborative team. Take steps to put your own self-care back in the frame and encouraging others to do the same benefits the individual, the team, the patients, and the organisation. Be part of evolving a culture for our times. Building cohesive teams resulting in improved mental health and fostering a true sense of belonging. “Change is inevitable, how we adapt is the key to our future success.” “Staff engagement can be complicated, so let’s take the opportunity to work through this together.”
WHO SHOULD ATTEND
All Clinical staff, Leaders and Managers, Aspiring Leaders and Managers, Policy makers and Board members
KEY LEARNING OBJECTIVES
Understanding staff engagement and what strategies and techniques need to be applied to build effective teams.
How to optimize staff engagement, retain talented and experienced staff and encourage new interest in the profession.
Learn how to create a culture built on trust, mutual respect, and psychological safety, leading to more cohesive teams and resulting in enhanced patient safety.
Gain a deeper understanding of our human needs which enable us to work and function more effectively.
How to empower your staff making them feel heard, valued, and motivated to collaborate with each other and to be more effective.
Top tips and skills to develop and build your own personal resilience toolkit.
How putting your own self-care back in the frame and encouraging others to do the same benefits the individual, the team, the patients, and the organisation.
Gain valuable insights as you have the opportunity to share experiences with fellow professionals.
