This course will explore the Single Assessment Framework – quality statement for the SAFE key question – Safe Systems, Pathways and Transitions. We will look at the key elements of a safe system and how care services can clearly evidence compliance. We will also look a the main areas of non-compliance which are identified in CQC inspection reports.
The failings of the “care pathway” were highlighted in the CQC thematic review in 2014 entitled “Cracks in the pathway”, this found that “assessments were not comprehensive in identifying all of a person’s care needs.” and that “that the variation in how care is assessed, planned, delivered and monitored by hospitals and care homes puts people at risk of experiencing poor care.”, Yet still 10 years later these cracks still exist. There are many examples of care services failing to robustly assess peoples needs, failing to use the assessing tools correctly, poor quality care plans, not involving people in the process and many more. These not only result in ratings of requires improvement and inadequate but more importantly the result in social care staff not having the correct information to meet peoples needs and preferences. This is a breach of Regulation 9 – Person centred care, Regulation 12- Safe care and treatment and Regulation 17 – Governance.
This masterclass has been designed to address these issues to give care providers the underpinning knowledge to provide assurance to people who use and work in their services and the CQC that their systems, pathways and transitions are safe.
This masterclass will enable you to:
Understand the safe, systems, pathways and transitions quality statement
Explore the background to the quality statement
Review the key areas of non-compliance
Explore the key components of a safe system
Identify what “good” evidence is
Demonstrate to the people who use and work in your service that your systems, pathways and transitions are safe.