How can we better support nurses through complaints, concerns, physical & mental health issues and fitness to practise?
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Nursing in the NHS is under pressure, a third of nurses in the NHS have considered leaving their role in the past year. When difficulties or concerns arise it is essential that nurses are supported in a positive way. This conference focuses on how we can better support nurses through complaints, concerns, stress, physical and mental health issues and fitness to practise concerns.
“Stress is believed to account for over 30 per cent of sickness absence in the NHS” NHS Employers “39.8% of NHS Staff reported feeling unwell as a result of work related stress in the last 12 months”
NHS Staff Survey February 2019
“We must prioritise and improve the physical and mental health and wellbeing of our staff. Staff are our greatest resource – we need to support them to ensure they are the best they can be and provide high quality care.”
Ian J Tegerdine, Associate Director at the National Workforce Skills Development Unit
The conference will support you to improve processes and practice with regard to supporting nurses and the practicalities of managing concerns in a supportive way. Through national developments, learning from lived experience of nurses who have experienced concerns and mental health issues, and case studies from experienced Directors of Nursing at NHS Trusts on how to effectively support and manage nurses through complaints or concerns about nursing practice. The conference will also update you on your role and responsibility with regard to the revised NMC fitness to practise procedures which put more emphasis on local resolution.
This conference will enable you to:
- Network with colleagues who are working to support nurses in difficulty due to complaints and concerns, stress, or physical and mental health issues
- Reflect on national developments including understanding the implications of the new NMC fitness to practise process
- Learn from outstanding practice in supporting nurses in difficulty and improving wellbeing and resilience
- Learn from the lived experience of nurses who have been through fitness to practice, and who have experienced mental health issues at work
- Improve the way your identify and investigate complaints and concerns about nurses
- Support positive mental health in nursing: changing the culture
- Understand how to work with nurses to improve attitude or behaviour where issues arise
- When concerns arise under fitness to practise understand what can be managed at a local level and what needs to go to the NMC
- Explore contextual factors surrounding mistakes and concerns at each stage of decision-making process
- Develop your skills in supporting nurses who have a physical or mental health issue including work related stress
- Identify key strategies for developmental support and mentoring
- Develop your skills in investigating serious concerns or complaints in a supportive way whilst ensuring patient safety and adherence to disciplinary and legal aspects of any investigation
- Self-assess and reflect on your own practice
- Gain CPD accreditation points contributing to professional development and revalidation evidence