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Supporting & Managing Nurses in Difficulty

This Conference is now Closed

How can we better support nurses through complaints, concerns, physical & mental health issues and fitness to practise? 

Follow the conversation on Twitter #NursesInDifficulty

Nursing in the NHS is under pressure, a third of nurses in the NHS have considered leaving their role in the past year. When difficulties or concerns arise it is essential that nurses are supported in a positive way. This conference focuses on how we can better support nurses through complaints, concerns, stress, physical and mental health issues and fitness to practise concerns.  

“Stress is believed to account for over 30 per cent of sickness absence in the NHS” NHS Employers  “39.8% of NHS Staff reported feeling unwell as a result of work related stress in the last 12 months”

NHS Staff Survey February 2019 

“We must prioritise and improve the physical and mental health and wellbeing of our staff. Staff are our greatest resource – we need to support them to ensure they are the best they can be and provide high quality care.”

Ian J Tegerdine, Associate Director at the National Workforce Skills Development Unit

The conference will support you to improve processes and practice with regard to supporting nurses and the practicalities of managing concerns in a supportive way. Through national developments, learning from lived experience of nurses who have experienced concerns and mental health issues, and case studies from experienced Directors of Nursing at NHS Trusts on how to effectively support and manage nurses through complaints or concerns about nursing practice. The conference will also update you on your role and responsibility with regard to the revised NMC fitness to practise procedures which put more emphasis on local resolution.

This conference will enable you to:

  • Network with colleagues who are working to support nurses in difficulty due to complaints and concerns, stress, or physical and mental health issues
  • Reflect on national developments including understanding the implications of the new NMC fitness to practise process
  • Learn from outstanding practice in supporting nurses in difficulty and improving wellbeing and resilience 
  • Learn from the lived experience of nurses who have been through fitness to practice, and who have experienced mental health issues at work 
  • Improve the way your identify and investigate complaints and concerns about nurses
  • Support positive mental health in nursing: changing the culture
  • Understand how to work with nurses to improve attitude or behaviour where issues arise 
  • When concerns arise under fitness to practise understand what can be managed at a local level and what needs to go to the NMC
  • Explore contextual factors surrounding mistakes and concerns at each stage of decision-making process
  • Develop your skills in supporting nurses who have a physical or mental health issue including work related stress
  • Identify key strategies for developmental support and mentoring 
  • Develop your skills in investigating serious concerns or complaints in a supportive way whilst ensuring patient safety and adherence to disciplinary and legal aspects of any investigation
  • Self-assess and reflect on your own practice
  • Gain CPD accreditation points contributing to professional development and revalidation evidence

Gary Kirwan

National Officer and Team Leader
The Royal College of Nursing

Exhibition & Sponsorship Packages

This conference offers a valuable opportunity for industry suppliers to personally meet with their target audience away from their workplace in an intimate environment where they will have time to talk and demonstrate the benefits of their products. High quality specialist audiences make having a presence at our events, whether it be a sponsored session, or an exhibition stand, a highly targeted and cost effective marketing channel.

Why Exhibit?

Having a presence at this event will give you the opportunity to:

  • Demonstrate your product, system or service
  • Network and engage face to face with your key audience
  • Generate new business leads
  • Gain exposure for your brand and raise the profile of your organisation
  • Understand the current needs of your audience and challenges they’re facing
  • Update your knowledge of national policy and local developments  


Contact Carolyn Goodbody for exhibition and sponsorship prices, or to discuss a tailored package to suit your needs and budget.

Also of Interest

Deteriorating Patient Summit
Monday 21 Sep 2020
West One De Vere, London
Ward Accreditation for Quality
Friday 20 Nov 2020
West One De Vere, London
Nurse Clinics 2020
Friday 20 Nov 2020
West One De Vere, London

Supporting Organisations