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Disrupting IAPT: can digital pathways 'change the game'?

Will Tanner, Former advisor to Theresa May, Prime Minister, and Deputy Head, No.10 Policy UnitWill Tanner, Former advisor to Theresa May, Prime Minister, and Deputy Head, No.10 Policy Unit

News and updates from today’s conference led by Jeremy Clarke CBE, Chair of New Savoy Conferences and focusing on the development of digital technologies in IAPT following the government pledge to adopt digital enabled service delivery in mental health.

The Digital vs Depression Challenge: harnessing disruptive technology to improve productivity
Will Tanner
, Former advisor to Theresa May, Prime Minister, and Deputy Head, No.10 Policy Unit

Pre-Conference Abstract
The technological revolution has completely transformed traditional industries from taxis to banking. Could mental healthcare be next for reinvention? Despite advances in the access, delivery and monitoring of services in recent years, mental healthcare remains fixed around a complex, face-to-face, service-centric and generic model. What if symptoms, triggers and stressors could be detected automatically, without human diagnosis. What if therapy could be personalised and practitioners matched to users? What if therapy was not just delivered remotely, but supplemented with the kinds of reminders, self-help content, and aftercare that consumers now expect in other walks of life? If we could do that, we might be able to achieve the ultimate goal, of reducing cost and improving quality such that everyone who needs it gets the help they need.

In his presenation Will made the following remarks; 

I realised after the election that it was going to be hard to get anything done, and that Brexit was a big constraint on Government time. So I decided to leave and change the world from the outside
The ideal is everyone who needs help gets the best treatment for them, personalise treatment around the user
Everyone in the room will agree that we need to increase availability and flexibility of care
People need to improve their mental hygiene 
We’ve seen an explosion in this last year in Mental Health awareness, both politically and through celebratory 
NHS needs more funding for mental healthcare but need to invest heavily in intervention and early prevention 
Must be something we can do to improve the relationship between patient and practitioner 
I’m now focusing on what technology might do. Nothing available online where you can check your mental health symptoms 
Need to bring in data driven matching to transform our workforce like in many other industries 

Full PowerPoint Presentation

Emotional wellbeing begins in the North: The digital challenge to improve IAPT staff wellbeing
Liz Kell
, Senior Lecturer, University of Central Lancashire, and 
Gita Bhutani, Chair, PPN North

Pre-Conference Abstract: Emotional Wellbeing Begins in the North

Psychological wellbeing is recognised as an increasingly important issue in the workplace.  Recent work by the British Psychological Society Division of Clinical Psychology Leadership & Management Faculty and the New Savoy Conference has shown high levels of distress in psychological professionals.   A charter to promote psychological wellbeing in psychological professionals has been developed which has been endorsed by a number of organisations – both at a national and local level.  

In the North West, the Psychological Professions Network (PPN) has supported these developments. The PPN is a workforce network seeking to improve the voice of psychological professions in contributing to psychological wellbeing in the North West.  The Psychological Wellbeing Practitioners (PWPs) group within the PPN used the survey to assess members’ psychological wellbeing to understand if the area of wellbeing in relation to this new and innovative workforce.  Findings were consistent with national findings in that there were high levels of stress and low mood reported, however, there were also areas where problems appeared to be worse for this workforce.  More positively, PWPs reported good family and social support.  The survey was followed up by a World Café event, where four key themes emerged:  Wellbeing, working with complexity, career development and opportunity, and influence.  Potential solutions and recommendations for good practice were proposed and these will be presented and discussed. 

In the presentation Gita remarked:

As psychological professionals do we invite an element of emotional distress?
Peer support can be helpful from outside your local area
The 2017 Wellbeing Survey should be available early next week
Encouraging that PWP did seem to have good support around them
We can use digital solutions to get feedback from our patients and PWP workforce. Need to look at our age demographic as to where digital creativity could come from
Is there a role for digital Pathways in helping us work smarter? I think there probably could be because of the nature of PWP work

Full PowerPoint Presentation

Related events:

Improving Psychological Therapies For Mental Health Trauma National Summit 2017
Friday 8 December 
De Vere West One Conference Centre, London

Psychological Therapies in the NHS
Wednesday 21 March — Thursday 22 March 
Millenium Conference Centre, London

Depression in adults: treatment and management
Friday 27 April 
De Vere West One Conference Centre, London

6 December 2017


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