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Oversight of Systems Approach to Learning from Patient Safety Incidents

Training dates throughout the year:

Thu, 21 Mar 2024
Virtual, Online
Virtual, Online
Fri, 26 Apr 2024
Virtual, Online
Virtual, Online
Thu, 16 May 2024
Virtual, Online
Virtual, Online
Thu, 13 Jun 2024
Virtual, Online
Virtual, Online

Facere Melius are the only NHS Framework Provider approved training supplier that worked closely with NHS England in developing tools and guidance to support PSIRF.

This training will support the development of expert understanding and oversight of systems based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.

This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:

  • PSIRF and associated documents (PSIRP, PSII standards)

  • oversight framework

  • effective oversight and supporting processes related to incident response

  • maintaining an open, transparent, and improvement focused culture

  • importance of communication and involvement of those affected (preventing further harm)

  • commissioning and planning of patient safety incident investigations

  • complex investigations spanning different organisational, care setting, and stakeholder boundaries


  • Executives, commissioning, & service managers supporting service lead investigator roles

  • The following only after attending the 2-day systems approach to patient safety incident response: All Executive, Commissioner and Service Leads for investigation; All Lead investigators conducting patient safety incident investigations investigators conducting

Jo Perruzza is a former mental health nurse and has been a clinician, a clinical leader and a senior manager in mental health provider organisations. With a passion for patient safety and an expert in psychological safety she brings experience of leading internal and external investigations.

Facilitated by:

Mr Darren Thorne

Quality Governance & Patient Safety Consultant
Facere Melius

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

Virtual NHS, Schools, Care and Public Sector



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

Facilitating Partner

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