News and Updates from today's Effective Discharge and Pathways in Mental Health
This conference will focus on the implementation of the NICE Quality Standard for Transition between inpatient mental health settings and community or care home settings.
Conference Chair Dr Sarah Vicary Specialist Committee Member Transition between inpatient mental health settings and community or care home settings Quality Standard Senior Lecturer, Senior Fellow HEA Staff Tutor Faculty of Wellbeing - Education and Language Studies School of Health Wellbeing and Social Care The Open University opened the conference with an update on 'What is expected: Implementing the 2017 Quality Standard on Transition between inpatient mental health settings and community or care home settings'. Dr Vicary's presentation covered;
- The evidence
- the 4 new quality statements and what they mean for you
- implementing the quality standard
In her session she talked about how the 4 new quality statements apply to everyone. They need commitment and are not just one persons responsibility. They are there to drive the quality of care. She added that its important to make sure the patient is aware that independent advocacy services are available to people on admission and during their stay.
Dr Vicary's Biography
I am a Senior Lecturer and Senior Fellow, Higher Education Authority. I have been a qualified social worker since graduating with an Masters in Social Work. My PhD explored the role and experiences of Approved Mental Health Professionals.
I am registered with the Health Care Professions Council
Currently I lead the social work degree for The Open University in the North West of England and in Yorkshire and am the social work lead for the Student Support Team and, until recently, Co-qualifications lead, social work. I have worked extensively in Adult Social Services, primarily within mental health, practising as a frontline social worker, an Approved Social Worker under the Mental Health Act 1983, a development and training officer and for six years a senior manager in an inner city multi disciplinary emergency mental health setting. I was for a number of years an Area Commissioner for the Mental Health Act Commission.
I was elected to sit on the Mental Health Faculty of the College of Social Work, now the Mental Health Practice Policy and Education Group, British Association of Social Workers. I sat on the Advisory Board for the British Library Social Welfare portal and appointed as a specialist committee member for the NICE Quality Advisory Committee Guideline on transition for Mental Health Hospital to Community, for which I was also social care topic advisor.
I coordinate the Social Work History Network and publish widely on mental health social work
The morning sessions continued with a presentation from Christine Noble Area Manager South West seAp on 'The importance of advocacy for mental health patients in transition' and will cover;
- the impact of independent advocacy
- creating strong partnership working relationships
- how can advocacy help in reducing length of stay
- advocacy to empower better decisions and recovery
Christine discussed the role of an advocate is to support people to articulate their views, wishes and feelings and ensure that their voice is heard. She discussed an advocacy pilot run in Cornwall Hospital having on site Advocates. The outcome was that NHS Staff felt better supported, it reduced hospital stays and increased NHS awareness. She stated we need to ensure people understand that advocacy is independent.
Chris is the Area Manager for seAp (pronounced See App) in the South West and a member of seAp’s Senior Management Team, contributing to the development of organisational and local business plans and services. Her responsibilities include ensuring Area Teams deliver high quality statutory and non-statutory advocacy services across the South West.
She takes lead responsibility for specific areas of activity and business needs, including strategic lead for particular client groups and service complaints.
Chris has worked for seAp since 2006 and has a total of almost 16 years of working in the voluntary sector having previously both volunteered and worked for her local Citizens Advice Bureau as a Mental Health Project Worker
Angela Newton Director of Service User Involvement Together for Mental Wellbeing concludes the morning with an important presentation on 'Peer support for patients in transition through services'
- peer support for improved patient experience in mental health transition
- the benefits of peer support on admissions, discharges and in crisis prevention
- barriers and fears?
- how could your service support peer support to happen more?
Pre conference abstract
Angela will share her experiences of leading the development of a service user led model of peer support in a national mental health charity. She will reflect on the importance of peer support for people moving between different mental health services, paying particular attention to some of the common fears and challenges that organisations face when doing this. There will be a focus on how these challenges can be overcome to enable more people to benefit from this important and unique source of support. Angela will bring the perspectives of a wider group of peer supporters and service users into the room in addition to drawing on findings from recent and current research.
Key learning points
- Peer support is not new, it has a long and honourable history that sits in the service user movement
- When peer support is offered on an equal and reciprocal basis, it can help people take huge strides towards better mental health and achieving the life they want to lead
- Together equips people to offer meaningful peer support by developing, delivering and promoting good practice and by embedding high quality peer support in our services
Angela is the Director of Service User Involvement at Together and ensures that our well established approach to service user involvement and leadership is promoted, and our principles are maintained.
For over 17 years Angela has supported the growth and development of a range of service user led groups and projects. During this time Angela has worked alongside service users to develop a strong collective voice to guide the development, delivery and evaluation of mental health services.
Angela has served as a trustee for Rochdale Borough Wide User Forum, established an award winning service user led training programme and served as the Chair of Interrelate, an international coalition of service user leaders. Angela was also a member of the
National Involvement Partnership’s Advisory Group tasked with establishing the 4PI National Service User Involvement Standards. She has also worked in partnership with a range of voluntary, statutory and private sector organisations to provide specialist advice and guidance about service user involvement, leadership and peer support. Angela also has a Postgraduate Diploma in Voluntary Sector Management.
Angela’s own lived experience of mental health issues enables her to truly understand the complexities of mental health service user leadership. She firmly believes that people’s lived experience should lead mental health services in every way, and is committed to enabling this to happen through her work at Together.
Conferences of interest:
5 February 2018