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A Practical Guide to Tackling Bullying in the NHS

Friday 21 June 2019
De Vere West One Conference Centre, London

A Practical Guide to Tackling Bullying in the NHS
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Follow the conference on Twitter #BullyingNHS

On 26 February 2019, The NHS publishes latest NHS staff survey results which state that "Among the areas of concern highlighted by the research is that just under one in five staff report personally having experienced harassment, bullying or abuse at work from other colleagues, an increase from 18% to 19.1%" Read more here

“24.3% of staff experienced harassment, bullying or abuse from staff in the last 12 months” NHS Staff Survey, NHS England

“Around one in five doctors in the NHS say they have been bullied or harassed by managers or other staff in the past year. Most incidents go unreported, often because staff believe nothing will happen or they are afraid to raise concerns.” British Medical Association 2018

“Bullying and harassment has become an extensive problem in the health sector. Twenty five percent of all NHS staff (one in four people) have admitted that they have been bullied in some way, with 29.9 per cent of all NHS staff sharing that they have suffered some psychological stress due to bullying behaviours.” NHS England

The CQC and the 2019 Kark Review of the Fit and Proper Persons Test have both highlighted Bullying in their expanded the definition of serious misconduct:
“Bullying and harassment have an impact on patient care. The GMC has pointed out that: “Bullying and undermining are completely unacceptable and can have a big impact on the safety of care given to patients.” 9.30 Victims of bullying are significantly more likely to be unable to think clearly and are more likely to make errors. Disrespectful behaviour and poor communication between colleagues is likely to be mirrored in how patients are treated too.” Kark review of the fit and proper persons test, February 2019

“One of the main issues around bullying was the lack of confidence that anything would happen” Kark review of the fit and proper persons test, February 2019

“Changes the CQC made in 2018 regarding the FPPT were: …(b) Stronger guidance on what is meant by ‘serious mismanagement’ and ‘serious misconduct’ – including for the first time explicit inclusion of bullying and harassment” Kark review of the fit and proper persons test, February 2019

This National Conference focuses on the important issue of tackling bullying in the NHS. NHS Employers have stated that “Bullying can have serious consequences for affected individuals and those they work with, reducing productivity and risking poorer patient care”. The conference aims to provide a practical guide to clinicians and managers to tackling bullying in your clinical service or organisation.

This conference will enable you to:

  • Network with colleagues who are working to tackle bullying in the NHS
  • Learn from outstanding practice in developing an effective anti-bullying culture
  • Reflect on national developments and learning including the implications of the Kark Review of the Fit and Proper Persons Test
  • Understand how you can improve trust in their processes for dealing with bullying complaints?
  • Ensure staff can speak up about bullying in your service
  • Improve the response to bullying complaints and concerns
  • Develop your skills in self reflection and assessment of your own behaviour
  • Understand how you can improve your skills in supporting staff who have been bullied
  • Identify key strategies for managing and working with difficult bullying behaviour
  • Ensure you are up to date with the latest developments in HR and employment law including the legal duty to act on the victimisation of health workers by both patients and colleagues
  • Serious Misconduct and Bullying: implications for the bully and the manager who ignores bullying
  • Self assess and reflect on your own practice
  • Gain CPD accreditation points contributing to professional development and revalidation evidence
     

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