{{ item.label }}: {{ item.title }}

A Practical Guide to Implementing and Embedding the Patient Safety Incident Response Framework (PSIRF)

Training dates throughout the year:

Fri, 28 Jun 2024
Hallam Conference Centre, London, OR Virtual, Online
Hallam Conference Centre, London, OR Virtual, Online

Follow the conference on X #EmbeddingPSIRF

The Patient Safety Incident Response Framework (PSIRF) is the NHS’s approach to developing and maintaining effective systems and processes for responding to patient safety incidents and ensuring learning and improvement in patient safety. Implementing PSIRF has been identified as a key objective in the NHS England 2024/25 priorities and operational planning guidance.

This national conference looks at the practicalities of implementing and using PSIRF. The day will provide an update on best practice in incident investigation under PSIRF and ensuring the focus is on a systems based approach to learning from patient safety incidents and delivering safety actions for improvement. The PSIRF is a contractual requirement under the NHS Standard Contract and as such is mandatory for services provided under that contract, including acute, ambulance, mental health, and community healthcare providers. This includes maternity and all specialised services. 

“To improve patient outcomes and experience we must continue to maintain our collective focus on the overall quality and safety of our services, based on the approach set out in A shared commitment to quality and The NHS Patient Safety Strategy. This includes applying the Patient Safety Incident Response Framework (PSIRF) in the development and maintenance of patient safety incident response policies and plans.”

2024/25 priorities and operational planning guidance NHS England, March 2024

“Early adopters of the Patient Safety Incident Response Framework (PSIRF) are reporting improved safety cultures, identification of more effective risk reduction strategies and early signs of harm reduction, due to their revised approach.”

NHS England June 2023

This conference will enable you to:

  • Network with colleagues who are working to improve the investigation of serious incident

  • Ensure your approach to Serious Incident Investigation is in line with the NHS Patient Safety Strategy

  • Update your knowledge on the New Patient Safety Incident Response Framework published in August 2022

  • Understand developments and learning from the PSIRF early adopter sites

  • Review your practice against the new Patient Safety Incident Response Standards

  • Explore decision making around which incidents should be investigated fully v after action reviews 

  • Learn from outstanding practice in the development of patient safety incident investigation and mortality review

  • Reflect on the perspectives of a patient who has been involved in a serious incident, and understand how to engaging and involving patients, families and staff following a patient safety incident

  • Reflect on the development of mortality governance within your organization 

  • Understand how to work with staff to ensure a focus on safety actions and continuous improvement

  • Develop your skills in Patient Incident Investigation and PSIRF

  • Apply a human factors approach to move the focus of investigation from acts or omissions of staff, to identifying systems improvement

  • Identify key strategies for improving investigation of serious incidents

  • Supports CPD professional development and acts as revalidation evidence. This course provides 5 Hrs training for CPD subject to peer group approval for revalidation purposes

Speakers include:

Mr Mike O'Connell

Legal Services Practitioner and Interim Senior Inquests Manager
Calderdale and Huddersfield NHS Foundation Trust

Dr Samantha Machen

Head of Patient Safety Incident Response
University Hospitals Sussex NHS Foundation Trust

Carolyn Cleveland

Director
C & C Empathy Training Ltd

Mr Julian Hendy

Co Founder & Member and Founder
Making Families Count CIC

Exhibition & Sponsorship Packages

This conference offers a valuable opportunity for industry suppliers to personally meet with their target audience where they will have time to talk and demonstrate the benefits of their products. High quality specialist audiences make having a presence at our events a highly targeted and cost effective marketing channel.

Why Exhibit?

Having a presence at this event will give you the opportunity to:

  • Demonstrate your product, system or service
  • Network and engage with your key audience  
  • Generate new business leads
  • Gain exposure for your brand and raise the profile of your organisation
  • Understand the current needs of your audience and challenges they’re facing
  • Update your knowledge of national policy and local developments  

Enquire

Contact Sarah Jane for exhibition and sponsorship prices, or to discuss a tailored package to suit your needs and budget.

Getting to the Venue

Location

Hallam Conference Centre, Cavendish Venues, 44 Hallam St, London W1W 6JJ

By rail

Marylebone, Euston and Kings Cross St Pancras Stations are all within 10 minutes taxi rides or alternatively 15 minutes by Underground. Paddington Station (which has a direct link to Heathrow every 15 minutes) is 20 minutes walk or 10 minutes in a taxi.

By road

There is on-street parking nearby, see: Parking in Westminster for more information. The nearest NCP car park is at 6-7 Weymouth Mews. Please note that this venue is within the Congestion Charge zone.

Venue Map

Fee Options

Virtual NHS, Schools, Care and Public Sector

£295.00

(£354.00)

Virtual Voluntary sector & charities

£250.00

(£300.00)

Virtual Commercial organisations

£495.00

(£594.00)

(Prices in brackets include VAT)

Discounts

Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

Supporting Organisations

Browser unsupported

You’re using an unsupported browser.

This website uses the latest web technology and your browser doesn't support those technologies at this time.

Please update to Chrome, Firefox, Edge or Safari (on Mac) to view the full experience.