News and updates from todays conference focusing on integrating human factors into healthcare systems and processes.
EXTENDED SESSION: Human Factors: what it means for patients and staff
• Why medical errors happen
• How clinicians make decisions
• Understanding the role of human factors in improving patient safety
• Strategies for improving clinical decision-making using human factors principles
• Clinical case studies and interactive exercises
Speaker: Professor Rob Galloway
Emergency Medicine Consultant, University Hospitals Sussex & Honorary Clinical Professor, Brighton and Sussex Medical School
Professor Robert Galloway MOStJ, MBBS, BSc, MFAEM, MRCP, FRCEM, PGcMedED, MAcMedED, Emergency Medicine Consultant, University Hospitals Sussex NHS Trust & Honorary Clinical Professor, Brighton and Sussex Medical School
Rob said "As healthcare workers you have to prepare to challenge and you have to prepare to speak up"
Rob also said "We need to work in an holistic way, and move away from a blame culture"
He concluded his talk by saying "We need to improve the working lives of healthcare workers, as the secondary victim is the healthcare worker". "We need to look at how we can use PSIRF to try and protect the patients as well as ourselves".
Human factors in practice: Human factors in Education and Behaviour Change
• Changing behaviour, improving team working, flattening the hierarchy, improving communications and developing situational awareness
• The role of human factors in behaviour change and education
• Identifying and addressing communication breakdowns
• Our experience
Speaker: Mr Matt Dunckley
Consultant Colorectal Surgeon & Clinical Governance Lead, Dartford and Gravesham NHS Trust
Matt Dunckley, PhD FRCS, is a consultant general & colorectal surgeon at Dartford & Gravesham NHS Trust, Dartford, Kent. He is consultant lead for clinical governance for General Surgery and divisional lead for mortality in the Trust. Matt…
Matt said "The factors predisposing to errors include the following - HALT - Hungry, Angry, Late and Tired, having an awareness and trying to mitigate them, will lead to a reduction in errors".
Matt also said "Its important to speak up, some errors could be stopped by people speaking up at the key moment"
He concluded his talk by saying "It's important to keep humble and accept feedback and to lead by example".
